Refund policy
Our Hassle-Free Return Policy
At Nexora Studio, your satisfaction is our priority. We want you to love every piece you bring into your home.
No Return Needed We keep things simple — if something isn't right with your order, you don't need to ship anything back. Just reach out to us within 30 days of receiving your order and we'll make it right.
Your Options:
- 🔄 Replacement — We'll send you a new item at no extra cost
- 💳 Store Credit — Receive store credit to use on any future purchase
- 💰 Refund — A full refund back to your original payment method
Eligible Issues Include:
- Item arrived damaged or defective
- Wrong item received
- Item significantly different from the description
To get started, simply contact us at effct907@gmail.com with your order number and a photo of the issue. We'll respond within 1–3 business days.
We're here to make sure your Nexora Studio experience is nothing short of perfect.
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